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MATERIAL HANDLING SERVICES & TERMS CSD Expo will accept exhibitor shipments in advance at the local warehouse and at show site during exhibitor move-in. This service is chargeable and referred to as Material Handling, also commonly called Drayage. Material Handling is billed based on the weight of each shipment and applies to all deliveries regardless of the carrier transporting the shipment -- FedEx, UPS, Common Carrier, etc. Material Handling and the actual shipping/transportation of freight are two separate services. Material Handling service is roundtrip for both the inbound and outbound of the show and is inclusive of the following: <ul> <li>Offload of shipment from Carrier at the dock</li> <li>Storage of materials for up to 30 days prior to the event for Advance Warehouse shipments</li> <li>Delivery of freight directly to the exhibit booth during show move-in</li> <li>Storage of empty crates and display containers for the duration of show hours</li> <li>Return delivery of stored crates and display containers to exhibitor’s booths when the exhibit hall closes and exhibitor move-out begins</li> <li>Complimentary pre-printed outbound shipping documents and labels</li> <li>Return of packed shipment to the onsite loading dock for designated Carrier pickup</li> <li>Load freight onto exhibitor’s preferred Carrier</li> </ul> Material Handling services should be ordered PRIOR to shipping materials. If the actual weight of the shipment is under or over the estimated amount submitted at the time of ordering, it will be adjusted accordingly when the shipment is received. See Weight Verification details below. Designated dates and times for advance receiving and direct to show site are outlined with corresponding rates in the online Exhibitor Service Kit published at CSD Expo OnLine. A shipment is defined by how materials are delivered to the advance warehouse or direct to show site. Items shipped together may not be delivered together in one lot by your carrier and may there by qualify as separate shipments when received. In most cases, unless specifically published in the show’s Exhibitor Service Kit, only Crated shipments will be accepted at the Advance Warehouse. Crated shipments include materials packed in wooden crates, cardboard cartons, fiber cases, or stacked on skids. Carpet is considered crated and is acceptable for delivery to the warehouse. Uncrated shipments will not be received at the warehouse. Uncrated shipments include loose or pad-wrapped materials that are easily damaged when handled by a forklift, pallet jack, or other freight handling equipment. Special Handling is applicable when material delivered by a carrier requires additional handling such as ground unloading, stacked or constricted space unloading, designated piece unloading, loads mixed with pad-wrapped materials, and shipments that require additional time, equipment, and/or labor to handle. This includes carriers such as FedEx and UPS due to their delivery procedures. Late Arrival fees are applicable in addition to Advance Warehouse and Direct to Show Site Material Handling charges when shipments are received outside of the designated receiving dates and times. A 200 lb. (2 CWT) minimum charge is applied to all shipments with the exception of shipments that meet the criteria for Small Package rates. Small Package handling rates are applicable to individual shipments received from outside carriers at the Advance Warehouse or Direct to Show Site and have a total weight of 25 lbs. or less. Each individual package meeting these qualifications will be billed at the Small Package rate published in the Exhibitor Service Kit. If the package arrives after the Advance Warehouse receiving deadline or on site outside of the designated exhibitor move-in hours, a late fee surcharge will be applied. If the shipment weighs more than 25 lbs. in total, standard Material Handling rates will apply. For instances when oversized and machinery shipments will be received, CSD Expo should be contacted in advance to ensure proper equipment and facility arrangements are procured and confirmed. Vehicle Spotting is the process by which vehicles, trailers, or other mobile units are escorted to and from a designated exhibit space for staging and display, including outdoor areas. Vehicles are assigned a target date and time for arrival, staging, and move out at the site. Vehicle Spotting fees are round trip and include both the inbound and outbound of the event. Any exhibit material delivered within the vehicle or unit is subject to weight verification and standard Material Handling services and rates. Additional vehicle permitting and inspection fees may be assessed per local Fire Marshal code and regulation. OUTBOUND LOGISTICS At show closing, all outbound shipments require a completed and signed Bill of Lading (BOL) detailing the content of the shipment, final destination, and authorization to release freight to the exhibitor’s designated or preferred Carrier. Pre-printed outbound shipping documents (BOL and labels) may be pre-ordered through CSD Expo at no additional charge by completing and submitting the information in your show profile at CSD Expo onlinr. An Exhibitor Services team member on site will distribute any pre-ordered outbound materials. Once booth properties are packed and ready for load out to the designated carrier, a completed and signed Bill of Lading (BOL) must be returned to the CSD Expo Service Desk. All carriers must be checked in by the published check-in time during exhibitor move out. Freight that is not picked up by the designated carrier according to the published deadline or abandoned will need to be removed from the facility employing one of the following options as designed by the exhibiting party on the Bill of Lading for an additional fee: <ol> <li>Return to Warehouse-Shipment will be returned to the warehouse for carrier pick-up within 2 business days.</li> <li>Re-Route via Show Carrier-Shipment will be released to the Official Show Carrier for outbound transportation to the final destination. All shipping fees to be reconciled directly between the Exhibitor and Carrier.</li> </ol> WEIGHT VERIFICATION When planning shipment logistics, the Exhibitor must advise the carrier and/or driver that the following documents must accompany the shipment and be furnished upon delivery: <ol> <li>A Bill of Lading describing the inbound shipment such as piece count, destination, etc.</li> <li>A Certified Weight Ticket verifying the weight of the shipment</li> </ol> Material handling rates are based primarily, though not solely, on the weight of the shipment. A Certified Weight Ticket will provide an accurate assessment to estimate material handling charges. Prior to offload of a shipment at the advance warehouse or show site dock, all carriers (i.e.Common Carrier, Van Line, or any other closed-body vehicle with dual wheels) are required to present a Certified Weight Ticket. Shipments received without Certified Weight Tickets or Bills of Lading will be weighed upon delivery, which will prevail for billing purposes. In the event of a dispute to the Certified Weight Ticket or documented Bill of Lading weight, CSD Expo will determine if a re-weigh is justified. If a re-weigh is deemed necessary to satisfy exhibitor's dispute. CSD Expo reserves the right to charge for labor incurred to provide a re-weigh. CSD Expo re-weigh will be final and used to determine material handling charges. LIMITS OF LIABILITY & RESPONSIBILITY All orders are governed by the CSD Expo Payment Policy and Limits of Liability & Responsibility. Submission of an order for services equipment and/or a received shipment consigned to CSD Expo by an exhibitor or any agent for the exhibitor, shall be construed as an offer subject to acceptance and approval of CSD Expo in its sole discretion. Upon participation in any CSD Expo event or exhibit program, the Exhibitor and its agents shall be bound by the terms and conditions set forth in Sections 1 through 15 below. The Exhibitor shall be bound by the terms and conditions set forth in Sections 1-15 below if CSD Expo has accepted a shipment on behalf of the Exhibitor, any shipper consigning, picking up or delivering a shipment from/to CSD Expo or its subcontractors. <ol> <li>CSD Expo and its subcontractors shall not be liable for damage, loss, or delay to uncrated freight, freight improperly packed, glass breakage or concealed damage as determined by CSD Expo.</li> </ol><ol start="2"> <li>Relative to inbound shipments, there may be a lapse of time between the delivery of shipment(s) to the booth by CSD Expo or its subcontractors and the arrival of the Exhibitor’s representative at the booth. Similarly, relative to outgoing shipment(s), it is possible that there will be a lapse of time between the completion of packing and the actual pickup of materials from the booth for loading onto a carrier. It is understood that during such times the shipment(s) will be left in the booth unattended. Therefore, it is agreed that CSD Expo and its subcontractors shall not be liable for the loss or disappearance of, or damage to any items left in the booth unattended at any time. Consequently,all bills of lading for outbound shipment(s) submitted to CSD Expo or its subcontractors by the Exhibitor will be checked at the time of pickup from the booth and corrected where discrepancies exist. </li> </ol><ol start="3"> <li>CSD Expo and its subcontractors shall not be liable for any damage incurred during the handling of materials or equipment requiring special devices to properly load, unload, place, or reload unless 14 days advance notice has been given to CSD Expo in time to obtain the proper equipment. </li> </ol><ol start="4"> <li>CSD Expo and its subcontractors shall not be responsible for any loss, delay, or damage due to events beyond their reasonable control which cannot be avoided by the exercise of due care and prudence, including without limitation, strikes, labor disputes, lockouts or work stoppages of any kind, fire, theft, wind storm, water, vandalism, acts of God, failure of power or utilities, and other events of force majeure. </li> </ol><ol start="5"> <li>CSD Expo and its subcontractors shall not be liable for ordinary wear and tear in handling of materials and/or equipment. </li> </ol><ol start="6"> <li>CSD Expo and its subcontractors are not insurers; CSD Expo does not insure the Exhibitor’s property against loss or damage, nor does it provide for full replacement value should loss or damage occur. Insurance shall be obtained by the Exhibitor. Amounts payable by CSD Expo under this paragraph are based on the scope of the liability as herein set forth and are unrelated to the value of the Exhibitor’s property. Provisions of this paragraph shall apply if Exhibitor’s property is lost or damaged through performance or non performance of services by CSD Expo or from the negligence of CSD Expo, its subcontractors or their respective employees. If such loss or damage occurs, the liability of CSD Expo and its subcontractors shall be limited to a sum equal to $.30 per pound per article, with a maximum liability of $50.00 per item or $1,000.00 per shipment,whichever is less. This amount shall be considered based on agreed-upon damages and exclusive remedy. </li> </ol><ol start="7"> <li>CSD Expo and its subcontractors shall not be liable to any extent whatsoever for any indirect, special, incidental, attorney fees, or consequential damages, which may include, but are not limited to any actual, potential or assumed loss of profits or revenues, loss of use of equipment or products, or any collateral costs that may result from any loss or damage to Exhibitor’s materials or any injury to Exhibitor’s personnel which may make it impossible or impractical for Exhibitor to exhibit its materials. </li> </ol><ol start="8"> <li>CSD Expo will not be bound to honor any claim or action brought against CSD Expo or its subcontractors more than 60 days after the date of incident. </li> </ol><ol start="9"> <li>The Exhibitor agrees, in connection with the receipt, handling, temporary storage and reloading of its freight, that CSD Expo and its subcontractors will provide these services as Exhibitor’s agent and not as bailee or shipper. If any employee of CSD Expo or its subcontractors sign a delivery receipt, bill of lading or other document, the parties agree that CSD Expo or its subcontractor will do so as the Exhibitor’s agent and the Exhibitor accepts the responsibility there of. </li> <li>CSD Expo and its subcontractors shall not be liable for shipments received without receipts, freight bills, or specified unit counts on receipts or freight bills. Such shipments will be delivered to booth without guarantee of piece count or condition. </li> <li>Empty container labels will be available at the CSD Expo Exhibitor Service Desk in conjunction with Material Handling services paid by the Exhibitor. Affixing the labels is the sole responsibility of the Exhibitor or its representative. It is understood that these labels are used for EMPTY STORAGE ONLY, and CSD Expo and its subcontractors assume no responsibility or liability for loss or damage to contents while containers are in storage or for mislabeled containers. </li> <li>In order to expedite removal of freight from the show site, CSD Expo shall have the authority to change designated carriers, if assigned carriers do not pick up on time. Where no disposition is made by the Exhibitor, freight will be taken to a warehouse and forced shipped on a carrier determined by CSD Expo and the Exhibitor agrees to be responsible for payment of charges relating to such handling and shipping. CSD Expo assumes no liability as a result of re-routing. </li> <li>Dry and cold storage of product is stored at the Exhibitor's own risk. CSD Expo assumes no liability or responsibility for dry or cold storage. </li> <li>The Exhibitor agrees, in the event of a dispute with CSD Expo or its subcontractors related to any loss or damage to any of the Exhibitor’s freight or equipment, that the Exhibitor will not withhold payment in any amount due to CSD Expo for material handling services or any other services provided by CSD Expo or its subcontractors as an offset against the amount of the alleged loss of damage. Instead, the Exhibitor agrees to pay CSD Expo prior to the close of the show for all such charges and further agrees that any claim the Exhibitor may have against CSD Expo or its subcontractors shall be pursued independently by the Exhibitor as a completely separate transaction to be resolved on its own merits. </li> <li>It is the Exhibitor's responsibility to ensure that Exhibitor's freight is insured from the time it departs the Exhibitor's place of business or other origination point until it is returned to the final destination after the close of the event. It is suggested that the Exhibitor obtain all-risk coverage, which can typically be procured via rider(s) to existing insurance policies through the exhibiting organization's insurance representative or broker. It is the Exhibitors' responsibility to ensure that liability property insurance is in effect during the inbound and outbound transit of freight, while in storage, and at show site. All transit claims will be referred to the common carrier.</li> </ol> PAYMENT FOR SERVICES CSD Expo requires payment in full at the time services are ordered. Further, CSD Expo requires that the exhibiting party place a credit card authorization on file with the initial order. For the Exhibitor's convenience, CSD Expo will use this authorization to charge the account for services, which may include but is not limited to labor, shipping, rentals and material handling, unless credit has previously been approved and established with CSD Expo. DISCOUNT PRICING To qualify for advanced rates and discount pricing, orders must be received with payment on or before the discount deadline. LATE FEES Late fees will be assessed up to 1.5% per month on any balance not paid at the conclusion of the event, or balance left without appropriate credit card on file. METHOD OF PAYMENT CSD Expo accepts Visa, MasterCard, American Express, check, and bank wire transfer. All payments must be made in U.S. Funds drawn on a U.S. Bank. The Exhibitor will be charged a $25.00 fee for returned NSF checks. Exhibitors are responsible for all wire transfer fees charged by their own banking institution. There are no fees incurred for receiving a wire transfer. THIRD PARTY BILLING Each exhibiting firm is ultimately responsible for all charges incurred on its behalf. CSD Expo reserves the right to institute collection action against the exhibitor if the authorized third party does not pay for services provided. See Third Party Billing Authorization form. TAX EXEMPTION If the exhibiting organization is tax exempt in the state in which the event or exhibit program is taking place, a Sales Tax Exemption Certificate for that state must be furnished to CSD Expo prior to placing any orders. Please upload to the Exhibitor's account at CSD Expo OnLine and/or send notification via email in advance to <a href="mailto:ExhibitorAssistance@alliance-exposition.com">Exhibitorservices@csdexpo.com.</a> Sales Tax Exemption Certificate must be received by the order deadline date designated for the event or show, otherwise sales tax will be applied to the Exhibitor's invoice. ADJUSTMENTS & CANCELLATIONS Adjustments to your invoice will not be made after the close of the show. Some items are subject to cancellation fees. All orders cancelled by the Exhibitor or due to the cancellation of an event or their non-participation may be subject to cancellation fees equal to 50% - 100% of the total order based upon the status of move-in, work performed and/or CSD Expo set-up costs or expenses. Refer to individual products and services for terms and conditions. REFUND POLICY See each category below for details. All refunds are processed post show after a complete billing audit is performed. No refunds will be processed prior to the show. Rental Furniture orders canceled prior to move in/set up, will incur a 50% cancellation fee. Cancellation or partial refund of Rental Furnishings cannot be honored once items have been delivered to the booth and will be invoiced at 100% of the original rate to the exhibitor. Standard Carpet orders canceled prior to move in/set up, will incur a 50% cancellation fee. Standard Carpet orders delivered to the booth will be invoiced at100% of the original rate to the exhibitor. Custom Cut or Prestige Carpet If the carpet has been cut and loaded for delivery, a 100% cancellation fee will apply. Custom Cut and Prestige Carpet orders cancelled at show site will incur a 100% cancellation fee. If carpet has been installed at show site and cancellation occurs, a 1-hour labor fee will also be assessed to the exhibitor's account to remove the carpet in addition to the cancellation terms outlined above. Exhibit Rental, Cabinets, Counters, Custom Graphic Signage or Table Throw orders placed prior to exhibitor move-in, pre-paid by the exhibitor, and cancelled at least (10) business days prior to move-in will incur a 50% cancellation fee. Cancellations placed less than (10) business days and/or if any production work is in progress such as graphics, custom components, and/or transit will incur a 100% cancellation. Cancellations or partial refunds cannot be honored at show site and a 100% cancellation fee will apply. LABOR SERVICES Install and Dismantle labor services require (1) business day notice of cancellation. Labor services cancelled on site or not within (1) business day, will be charged a 1-hour minimum charge per person ordered. Cancellation must be done in writing to <a href="mailto:exhibitorservices@csdexpo.com">exhibitorservices@csdexpo.com</a> MATERIAL HANDLING All material handling orders cancelled by the Exhibitor or due to the cancellation of an event or their non-participation may be subject to cancellation fees equal to 50% - 100% of the total order based upon the status of move-in, work performed and/or CSD Expo set-up costs or expenses. Cancellations and refunds of material handling orders or shipments will be reviewed at the time of cancellation. If a shipment has been received by CSD Expo or its agents, a full refund of material handling services will not be provided. Material handling services will not be refunded if a shipment has been received in our advance warehouse prior to the show. Any shipments delivered to show site directly or from the advance warehouse and then cancelled will not be provided any refund of material handling services. PRIVACY POLICY Please review this privacy policy before utilization of any CSD Expo online interface and/or submitting personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: The privacy practices set forth in this privacy policy are for CSD Expo online sites only. If you link to other websites, please review the privacy policies posted by the owner of the site. COOKIES/TRACKING TECHNOLOGY CSD Expo online interfaces may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. DISTRIBUTION OF INFORMATION CSD Expo may share information with governmental agencies or other companies assisting in fraud prevention or investigation. CSD Expo may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to any unauthorized company or third party for marketing purposes. COLLECTION OF INFORMATION CSD Expo collects personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used beyond the specific request if/when permission is granted by the individual to use it in another manner. COMMITTMENT TO DATA SECURITY Your personally identifiable information is secure. Only authorized employees and agents of CSD Expo has access to personally identifiable information provided by an exhibitor, show management, or other third party. All communication from this site allows you to opt out of further notifications. CONTACT Please direct any inquiries regarding CSD ExpoTerms & Conditions to Exhibitor Services at <a href="mailto:Exhibitorservices@csdexpo.com">Exhibitorservices@csdexpo.com</a> CSD Expo reserves the right to make changes to this policy. Any changes to this policy will be posted.

<div class="descriptioncontent"> This Privacy Policy (the “Policy”) governs the manner in which CSD Expo collects, uses, maintains, and discloses information collected from you in connection with the CSD Expo online storefront. CSD Expo may collect and store information about you and/or your business including your or your business’s name, email address, phone number, mailing address, accounting transaction data, payment or other financial information, aggregate transaction data, customer sales and order information, third-party data, business data, browser data, devices used, technical information about your means of connection to applications, and any other information or data submitted by you or third parties in connection with our Software Services, Storefronts, or other services rendered pursuant to the Agreement (the “Information”). Information Use Information collected may be used in connection with or for purposes of providing services to you, your business, and to others, improving services provided to you, your business, or to others, providing notices to you, complying with applicable law, and any other lawful purpose, including protecting the health or safety of you or others, and monitoring and preventing fraudulent or unlawful third-party activity. Commercial Use of Information CSD Expo will not sell or share the Information with third parties for any commercial purposes without your consent and express agreement. CSD Expo may, however, use the Information in order to share generic, collective, group, or other non-identifying information about the use of CSD Expo’s products and services as part of commercial transactions with third parties to help CSD Expo improve its products and services or for any other lawful purpose. Third-Party Service Providers CSD Expo may use third-party service providers and vendors to assist CSD Expo in providing its products and services to you and others, including, without limitation, services to host CSD Expo’s Software Services, Storefronts, payment processes, and other services pursuant to the Agreement. CSD Expo may also use third-party service providers and vendors to store Information and other data. Any such third parties would have access to your Information for the limited purpose of assisting, as reasonably necessary, CSD Expo in providing Software Services and other services pursuant to the Agreement. CSD Expo may disclose your Information as CSD Expo reasonably believes is required by court order, governmental directive, or other law, to protect the rights of CSD Expo, or as otherwise allowed pursuant to the Agreement or applicable law. Information Protection CSD Expo will retain, protect, and process the Information and underlying or related data using commercially reasonable practices. Although CSD Expo will undertake such efforts to preserve and protect the integrity of the Information, you acknowledge and agree that all security measures have potential risks. Customer Control of Collected Data You may decline to provide or submit Information to us, however, some of our Software Services, Storefronts, or other services may not be available to you if you choose not to provide or submit Information. You also have a right to access the Information that we hold (about you) upon reasonable written request. Updates to our Policy By entering into the Agreement or the Acknowledgment or by using our products or services, you consent to the collection and use of your Information by us consistent with this Policy and the Agreement. We may change this Policy from time to time, for any reason. Any such changes become effective when posted. To the extent that this Policy is inconsistent with applicable law, it is the intent of CSD Expo to comply with applicable law. If there is any conflict between any provision of this Policy and applicable law, such applicable law shall prevail; provided, however, that any such conflicting provision in this Policy shall be curtailed and limited only to the extent necessary to bring it within the legal requirements and the remainder of this Policy shall not be affected thereby. </div>

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